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Webhooks, Integration & Pricing Support

Works the same on all devices and browsers

The fundamental power of Workstreams lies in the optimal synergy provided by two different user interfaces: the Slack app and the web app. But we recognize that two user interfaces is already one more than a lot of software so we make sure that the two user interfaces are always the same no matter what device, computer or browser you are on.

That is, we are device agnostic which is just a fancy way of saying that our Slack app and our web app work consistently across all devices, browsers and screen sizes. So, regardless of whether you use that tiny old screen on your mobile phone or that great big screen on your brand new iPad Pro, you will always love working with Workstreams because it always scales to your screen size.

How is that possible? Well, of course, with the Slack app we rely on the brilliant folks at Slack to guarantee a great experience, and anyone who has worked with the Slack web app or the Slack native app will tell you, the experience is consistent and satisfying.

We take the same approach with your web app. It’s fully responsive so it scales to whatever size screen you prefer and presents a consistent and unified view of the big picture. Of course, you’ll see a lot more on your shiny new iPad Pro but it will adjust to the tiny screen on your mobile phone too.

Most important of all, you’re always in sync on all your devices because any changes in Slack are immediately reflected in the web app and vice versa.

Road warriors rejoice! Workstreams is device agnostic and fully mobile just like you. If the saying: wherever I lay my hat, that’s my home is your motto, then you’ll really love Workstreams.

Webhook integrations

APIs are cool these days. But even cooler are Webhooks. Webhooks are super-simple APIs that enable you to quickly set up real-time connections between applications. In other words, they put the Web in the World Wide Web. Recognizing this, we built a feature into Workstreams that auto-generates a webhook URL for you with a single command.

A programmer, or even a semi-technical person, can then build this URL into their own app or program. For example, let’s say you have a program that generates a list of 100 positions that are open in your company for the Recruiting department. By programmatically using Webhooks, all 100 of these tasks can be created instantly in Workstreams.

Creating a webhook in the Workstreams Slack app

The process is so simple we don’t even really need numbers in our numbered list, but what the heck:

  1. Choose the channel in which you want to add tasks.
  2. Enter /workstreams webhook. Kaboom. Your webhook is created and the available parameters are listed (as explained below).
  3. Copy the URL into the program or app where you want to use it to auto-create tasks.

Using the webhook parameters

"Here’s an example of a Webhook URL that is generated:

https://workstreams-bot.rplan.com/webhooks/Q5CQ2LS4NI/tasks.create?title=Created+via+Webhook

This is a bit technical so put your propeller cap on. These are the elements of the URL:

  • Q5CQ2LS4NI - this funky number just represents your Slack channel, you can pretty much ignore it, just remember that it represents the channel so any other Webhooks you set up for this channel must also use it
  • tasks.create - indicates the program call on our server
  • ? - indicates the start of the list of parameters (also known as name=value pairs)
  • title=Created+via+Webhook - the first parameter which defines the title of the task that is created by this URL. By default, the title of a webhook is always Created via Webhook. You can’t have spaces in a URL, so the + is used instead.

The title parameter is the only required parameter but there are two more optional parameters that you can add to the URL:

  • description - lets you define a free-form text description of the task
  • status - lets you define a status for the description, with valid values being: planned, in progress and completed"

Shared channels

Are you loner? Then skip this section because this section is all about sharing with others. In all seriousness though, in our super-connected world you will undoubtedly want to collaborate with other companies and other people. No problem with Workstreams. This section covers how to work with other companies and the next section describes how to work with other people using guest channels.

The first method for sharing is ideal for working with other companies. It is called Shared channels and it is a brand new feature in Slack. So new that it is still in Beta. You can read all about it here:

https://get.slack.help/hc/en-us/articles/115004151203-Create-shared-channels-on-a-workspace-beta-

No time to read. Here’s the gist of it: you need to be on either the Standard or Plus plan with Slack. If you are on the Free plan then you won’t be able to set up a Shared channel. Once you have a paid plan, you just have to be an Administrator of your Slack account, and you then work with the Administrator of the Slack account of the company you want to collaborate with. Your starting point is the down-arrow in the upper-left corner of the Slack window, which you probably use already to Edit your Status and Change your Profile. Once you are set up to use Shared Channels it shows up as an option in this menu.

Long story short: it requires a little bit of effort but it is totally worth it because all those partner companies you work with will be totally integrated into your Slack/Webstreams world. Slackers of the world unite!

Single channel guests

Here’s how you set it up:

  1. Set up a channel for the individual from outside your company. That is, the guest. Enter: @workstreams login. A URL is generated for the guest. Click on the here in Click here to test the URL. The web app opens with the standard login. Provide the URL to the guest that you want to join a channel.

The guest can then log in to a single channel and you are off to the races. And we have another convert to the world of Workstreams! Yes you’re doing some marketing work for us but they’ll love Workstreams too so they will thank you.

Pricing plans

FREE is the most popular word in the English language so of course we have to use it in our marketing. But seriously, we know you’ll love using Workstreams so we put a whole lot of great features into our FREE version including access to both the Slack app and the web app. Plus, we know you and your team need to get busy now, so the FREE version allows you to set up an unlimited number of tasks, channels and goals.

As you become addicted to Workstreams, and as you come to rely on it, we hope you’ll consider our PRO version because it enables you to really soar to the next level with due dates, burndown flow charts, cumulative flow charts, webhook integrations and guest board access. The PRO version costs €7,99 per month for each user. But how the heck do I know how many licenses I need? I’m glad you asked :). This is not a problem at all and there is no guessing involved because we bill based on actual usage.

So let’s do the math. With 10 users, you pay €79,90 per month. Wow that was easy. Sure we chose 10 to make it easy on us. But the key point is that for the insane value you will get, and the immediate uplift in productivity you will enjoy, this is a small price to pay.

All major credit cards are accepted. You can add more users at any time because we invoice based on usage.

Upgrading to PRO in the Workstreams web app

  1. Open the Workstreams web app.
  2. Click Upgrade in the upper-right corner.
  3. Press the Add payment details button in the lower-right corner of the dialog.
  4. Use the slider to determine the price point that is right for you. The total cost and number of users that you get changes as you move the slider.
  5. Click on Card number.
  6. Enter your credit card number in the entry field.
  7. Click on MM / YY.
  8. Enter the month (MM) and year (YY) of expiry of your credit card.
  9. Click on CVC.
  10. Enter the CVC number on your credit card. Typically, this is a 3 or 4 digit number on the signature side of your credit card.
  11. Click the Upgrade to Pro button.

How to give feedback

We are always trying to make Workstreams better so we are always interested in hearing from you. So we set up a way for you to give Feedback in the Workstreams Slack app and in the Workstreams web app. The web app even lets you see other feedback that has been given so that you can see if your suggestion or issue has already been reported. You can also comment on existing feedback or Vote for existing feedback that you agree with.

Giving feedback in the Workstreams Slack app

  1. Go to any channel Workstreams is present in
  2. Type @workstreams help.
  3. Click the Give Feedback button.
  4. Type in a Subject for your feedback.
  5. Type in your feedback. You can enter up to 3000 words.

Giving feedback in the Workstreams web app

  1. Open the web app in your browser.
  2. Click Feedback in the upper-right corner of the window. The most discussed feedback displays. You can review the feedback that has already been given, comment on it, and even Vote on an item. But let’s assume you want to enter new feedback:
  3. Click the + Give feedback button.
  4. Select either Add new idea or Report a bug.
  5. Enter a title and description for the item.
  6. Enter your name and email. As the message on the screen indicates, your email will not be made public.
  7. Click the Submit button.